How Can I Obtain A Copy Of My Medical Record?

Medical Records can be obtained one of two ways:


1. MyHealthOnePatient Portal

Manage your health by viewing and printing hospital visits, hospital lab results and your health profile.

Access Patient Portal

2. Patient Requests

Requests for medical records will be processed by Ciox, at a Centralized Processing Center in Orange Park, Florida. If you are interested in obtaining a copy of your medical records, please print and complete the following form and send it to:

Parallon Business Performance Group
Attn: Ciox Release of Information Plaza II

335 Crossing Blvd
Orange Park, Florida 32073

Download Forms


Medical Records Release

Coliseum Medical Centers

English

Spanish

Coliseum Northside Hospital

English

Spanish




Urgent Requests – Records for your Physician

  • Physician offices may request records via fax: (855) 668-0697
  • Requests must be on an office fax cover sheet or letter head and include:
    • Patient Name
    • DOB
    • Date of Visit
    • Facility Name
    • Specific Documentation/Reports Being Requested
  • Please indicate “STAT” for all urgent requests
  • For questions please call 1-888-616-5721 Option 6

Attorney, Disability, Insurance and Third Party Requests

  • We cannot accept faxed requests
  • All Requests must be mailed directly to:

    Parallon Business Performance Group
    Attn: Ciox Release of Information Plaza II

    335 Crossing Blvd
    Orange Park, Florida 32073

Records will be shipped within 5-7 Business days. Should you need to check the status of your request, please call 1-888-616-5721 Option 6