Medical Records

Looking to obtain a copy of your medical records?

We offer two ways to access your medical record:

MyHealthOne Portal:

MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

*Note that some medical records may only be available through our hospital Medical Records office.

Access Patient Portal

Paper Copy of Medical Records:

Please complete the following steps to obtain a paper copy of your medical records:

1. Print and complete the Medical Records Release Form.
2. Complete, sign and date the form. In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.).
3. Mail, fax or personally deliver your paperwork to the facility where you were treated.
4. Records will be shipped within 5-7 Business days. Should you need to check the status of your request, please call 1-888-616-5721 Option 6

Urgent Requests, Records for your Physician

For immediate continuity of care, your healthcare provider can request records.

The physician office must fax a request on their fax cover sheet to (478) 757-6427 indicating the name of the facility, patient’s name, date of birth, date of visit in the facility, type of records being requested, and place "STAT" at the top of their request. For assistance call (478) 757-6421.

Insurance, Attorney, Disability and Third Party Requests

Requests from insurance companies, attorneys, or Disability Determination Service can be mailed to the address below. We cannot accept faxes and email requests.

Mail request to:

Coliseum Northside Hospital

Attn: Medical Records Dept
400 Charter Blvd
Suite 102
Macon, GA 31210

Phone: (478) 757-6421